LAST UPDATED: March 3, 2020
PRIVACY POLICY
Company Contracting Party offers the Services to allow you to remotely manage, monitor and control the FGL Products which you own and/or control. We are concerned about privacy issues and want you to be familiar with how we collect, use and disclose information in connection with the Services.
This Privacy Policy describes our practices in connection with information collected when you use our Services. By providing Personal Information (defined below) to us, or by using the Services, you agree to this Privacy Policy.
1. PERSONAL INFORMATION
1.1 Personal Information We May Collect
“Personal Information” is information that identifies you as an individual or relates to an identifiable person, including your email address:
If you submit any Personal Information relating to other people to us or to our Service Providers, you represent that you have the authority to do so and to permit us to use such Personal Information in accordance with this Privacy Policy. For the purpose of this Privacy Policy,"Service Providers" mean our third-party services providers, distributors and agents who provide services including app design, development, interoperability and maintenance, data hosting, data analysis, information and related infrastructure provision, customer service, email delivery, and other services.
1.2 How We May Collect Personal Information
We and our Service Providers may collect Personal Information through the Services, such as when you create an account for the App.
1.3 How We May Use Personal Information
We and our Service Providers may use Personal Information:
1.4 How Personal Information May Be Disclosed
Your Personal Information may be disclosed:
1.5 Other Uses and Disclosures
We also may use and disclose your Personal Information as we believe to be necessary or appropriate: (a) under applicable law, which may include laws outside your country of residence; (b) respond to requests from courts, law enforcement agencies, regulatory agencies, and other public government authorities, which may include such authorities outside your country of residence; (c) to enforce our terms and conditions, including this Agreement; and (d) to protect our rights, privacy, safety or property, and/or that of our parent company, you or others.
2. OTHER INFORMATION
2.1 Other Information We May Collect
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as:
If we are required to treat Other Information as Personal Information under applicable law, then we may use it for the purpose for which we use and disclose Personal Information, as detailed in this Privacy Policy.
2.2 How We May Collect Other Information
We and our Service Providers may collect Other Information in a variety of ways, including the following:
2.3 How We May Use and Disclose Other Information
We may use and disclose Other Information for any purpose. In some instances, we may combine Other Information with Personal Information (such as combining your name with your location). If we do, we will treat the combined information as Personal Information as long as it is combined.
3. THIRD PARTY SERVICES
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our parent company.
In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Amazon, Google or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Services.
4. SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “CONTACTING US” section below.
5. CHOICE AND ACCESS
5.1 Your choices regarding our disclosure of your Personal Information
If you would prefer that we not share your Personal Information on a going-forward basis with our parent company, you may opt-out of this sharing by contacting Company Contracting Party in accordance with the “CONTACTING US” section below. We will try to comply with your request as soon as reasonably practicable.
5.2 How you can access, change or suppress your Personal Information
If you would like to review, correct, update, suppress or delete Personal Information that you have previously provided to us, you may do so by editing your user account or by contacting us as set out at the end of this Privacy Policy. In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes. There may also be residual information that will remain within our databases and other records, which will not be removed.
6. RETENTION PERIOD
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. USE OF THE SERVICES BY MINORS
The Services are not directed to individuals under the age of eighteen (18), and we request that you do not provide Personal Information through the Services.
8. CROSS-BORDER TRANSFER
The Services are controlled and operated by us from the country of residence of the Company Contracting Party with which you have entered into this Agreement, and are not intended to subject us to the laws or jurisdiction of any other jurisdiction. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage Service Providers, including, without limitation, the United States, Germany, Singapore, Australia and Japan, and, by using the Services, you consent to the transfer of information to countries outside of your country of your residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
9. SENSITIVE INFORMATION
We ask that you not send to us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background) on or through the Services or otherwise to us.
10. UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy. The “LAST UPDATED” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.
11. CONTACTING US
If you have any questions about this Privacy Policy, please contact the Company Contracting Party with which you have entered into this Agreement. Contact Information of each Company Contracting Party are listed below.
Company Contracting Party |
Contact Information |
---|---|
Fujitsu General (EURO) GmbH |
E-MAIL: info@fujitsu-general.de ADDRESS: Fritz-Vomfelde-Strasse 26-32, 40547 Dusseldorf, Germany TEL: +49-211-500980 FAX: +49-211-5009850 |
Fujitsu General America, Inc. |
E-MAIL: servicehvac@fujitsugeneral.com ADDRESS: 340 Changebridge Road, Building 200, Suite 300, Pine Brook, NJ 07058, U.S.A TEL: +1-973-575-0381 FAX: +1-973-836-0449 |
Fujitsu General (Aust.) Pty Ltd |
E-MAIL: fujitsuassist@fujitsugeneral.com.au ADDRESS: 1 Telopea Place, Eastern Creek, NSW 2766, Australia TEL: +61-2-8822-2500 FAX: +61-2-8822-2501 |
Fujitsu General Middle East FZE |
E-MAIL: info@fujitsugeneralme.ae ADDRESS: P.O.BOX 17547, S/R S3B4SR06, Jebel Ali FZE South, Dubai, U.A.E. TEL: +971-4-8834008 FAX: +971-4-8834019 |
Fujitsu General Central Air-Conditioner (Wuxi) Co., Ltd. |
E-MAIL: service.fgca@fujitsu-general.com ADDRESS: No.10 Lijiang Road, Xinwu District, Wuxi, Jiangsu, 214028, China TEL: +86 800 828 7708 FAX: |
Fujitsu General (Asia) Pte. Ltd. |
E-MAIL: service@fujitsugeneralasia.com.sg ADDRESS: 25 Pandan Crescent #02-10 TIC Tech Centre, Singapore 128477 TEL: +65-6324-1454 FAX: +65-6324 2974 |
Fujitsu General (India) Private Limited |
E-MAIL: jaffar@fujitsu-general.com ADDRESS: 1ST FLOOR, 10 (26) 80TH STREET, 18 AVENUE, ASHOK NAGAR, CHENNAI – 600083 TAMIL NADU, INDIA TEL: +91-44-43402339 FAX: |
Fujitsu General Air Conditioning (UK) Limited |
E-MAIL: technical@fgac.fujitsu-general.com ADDRESS: Unit 150, Centennial Park, Centennial Avenue Elstree, Hertfordshire WD6 3SG U.K. TEL: +44-20-8731-3450 FAX: +44-20-8731-3451 |
Fujitsu General New Zealand Limited |
E-MAIL: contact@fujitsugeneral.co.nz ADDRESS: 109 Port Road, Seaview, Lower Hutt, New Zealand TEL: +64-4-568-8761 FAX: +64-4-568-8763 |
Fujitsu General Thailand Co., LTD. Bangkok Office |
E-MAIL: sales@fujitsu-general.com ADDRESS: 23/110-117,Sorachai Bldg,.27TH fl,.Soi Sukhumvit63(Ekamai), Sukhumvit Rd,.Klongtan Nua,Wattana,Bngkok 10110 TEL: +66-2-787-8111 FAX: +66-2-787-8106 |
Fujitsu General (Taiwan) Co., LTD. |
E-MAIL: 85037@fgt.com.tw ADDRESS: 4F.-1, No.416, Sec. 2, Chongde Rd., Beitun Dist., Taichung City 40653, Taiwan (R.O.C.) TEL: +886-4-2246-1191 FAX: +886-4-2246-0198 |
Alpha Appliances Limited |
E-MAIL: klnserv@alpha-general.com ADDRESS: 15/F., Dominion Centre, 43-59 Queen’s Road East, Hong Kong TEL: +852 2993 1733 FAX: +852 2795 1701 |
Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.